Privacy policy

Your privacy matters to me. This policy outlines how I collect, use, and protect your personal information when you visit my website, place an order or book a workshop. I am committed to handling your data securely and respectfully, in accordance with UK General Data Protection Regulation (UK GDPR).

1. What information I collect

When you make a purchase, book a workshop or contact me through my website, email, or Etsy shop, I may collect the following information:

  • Your name

  • Email address

  • Postal address

  • Phone number (if provided)

  • Order details (e.g., ring size, personalisation info)

  • Payment information (securely processed via third-party providers)

If you contact me through Etsy, I may also collect your username and any other information shared through Etsy messages.

2. How I use your information

I use your information to:

  • Fulfil and deliver your order

  • Contact you about your order, workshop or enquiry

  • Personalise and customise your jewellery

  • Send occasional updates (only if you’ve opted into my mailing list – and you can unsubscribe anytime)

I will never sell, trade or share your personal information for marketing purposes.

3. How your information is stored

  • Your information is stored securely via trusted third-party platforms such as Etsy, Stripe, PayPal and email services

  • I do not store any payment details myself

  • Physical notes (e.g. workshop bookings) are stored securely and only retained for as long as necessary

4. Payments and Etsy orders

All payments are securely processed through third-party services such as PayPal, Stripe or Etsy Payments. I do not have access to your full payment details.

If you shop with me on Etsy, please also refer to Etsy’s Privacy Policy, which outlines how they handle your data:

https://www.etsy.com/uk/legal/privacy

5. GDPR – your data rights

Under UK GDPR, you have the right to:

  • access the personal information I hold about you

  • request corrections to inaccurate or incomplete data

  • ask for your data to be deleted (unless needed for legal or business reasons)

  • object to or restrict how your data is processed

  • withdraw consent to receive marketing at any time

To make any requests or ask questions about your data, please contact me at:

📧 anna_bagnall@hotmail.co.uk

🌐 www.annabagnalljewellery.co.uk

🛍️ Etsy shop: https://www.etsy.com/uk/shop/AnnaBagnallJewellery

6. Cookies

My website may use cookies to offer a better browsing experience and understand how visitors use the site. You can disable cookies in your browser settings at any time.

7. Updates to this policy

I may update this policy from time to time to reflect changes in law or business practices. The latest version will always be available on my website and Etsy shop where applicable.

Thank you for supporting Anna Bagnall Jewellery.

If you have any questions about how your data is used or stored, please don’t hesitate to get in touch.